Complaint:
Business Customer

Contact details
Data of the shipment the complaint is concerned with
Damage report
Damage report
Outer packaging:
Type of packaging:
Type of damage:
Outer packaging damage:
Internal protection:
Internal protection damage:
Photos
Please attach photos showing:
outer packaging
The maximum attachment size cannot exceed 3MB.
The maximum attachment size cannot exceed 3MB.
parcel's internal protection
The maximum attachment size cannot exceed 3MB.
The maximum attachment size cannot exceed 3MB.
content damage
The maximum attachment size cannot exceed 3MB.
The maximum attachment size cannot exceed 3MB.
If damage report has not been prepared earlier, we will ask you to supplement the documents confirming the damage to the parcel. It may reduce the time of considering the complaint.
Complaint details
Other attachments
Here you can attach additional documents regarding the complaint
The maximum attachment size cannot exceed 3MB.
The maximum attachment size cannot exceed 3MB.
The controller of the personal data processed for the management of the request is Locker InPost Italia srl. The controller may also process the data for statistical and analytical purposes, as well as for defense or compensation in the event of complaints.
In the Privacy Policy you can find the list and description of the services provided by Locker InPost Italia srl, as well as detailed information on the processing of personal data, including your rights as data holders.
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