Discover Quick Returns Portal
WITH INPOST THE RETURN IS NO LONGER A WEIGHT
With InPost, returns are no longer a bother
Concerned about returns when shopping online? Don't worry, choose InPost for fast and convenient returns: you choose where, how and when deliver your parcel.
Two modes for your returns, same simplicity
Choose InPost as the return option on the site where you made your purchases or use our Easy Return Portal: it takes just a few clicks to create your return and there is no need to print anything.
Need help with your shipping?
Discover the Frequently Asked QuestionsHow to use The Quick Returns Portal?
Go to our Quick Return Portal
Select the brand
Select the brand of the object you want to return from the menu in the Home Page
Choose the size of your package
Choose the size that best suits the package you want to return. You can change it later, but only from the portal and before going to the locker.
Fill in the form with your data
Enter your details and contact information. Pay attention to the email and phone number entered, here you will receive the QRcode and your necessary codes to make the return.
Wait for your return label to arrive by email and take your package to a locker or InPost Point
By email you will receive your return label. It is not necessary to print it, but it will contain the Qrcode to scan at the locker or at the InPost Point to start your return.
Did you make the wrong return size?
Don’t worry, from our portal you can change the size of the package whenever you want. Remember that the maximum measurements to ship with InPost are: 41x38x64 cm max 25 kg
FAQ
- How much does it cost to send an Easy Return with InPost?
- InPost will not charge you any shipping costs. Please refer to the store’s return policies for more details.
- Can I communicate a pack size change when I’m already at the locker?
- You can only change the pack size through the portal before you go to the locker. If you plan to ship via locker, remember that you cannot change the size of the cell to be used for shipping from the locker monitor.
- How long do I have to return a package?
- Each store has its own terms and conditions that define the timing of returns.