How to send a parcel?
How to send a parcel?
Locker or InPost Point? Choose your favorite solution, sending your parcel with InPost is very simple, it will only take you a few minutes. You can find all the instructions below, pay attention to the size of your packages and it will be a breeze! Carefully prepare your package: pack fragile items, paste the label so that the barcode is clearly legible and your package is ready to get into the game!
DO YOU NEED HELP WITH YOUR SHIPPING?
What can you send with InPost?
Small
8x38x64 cm
Small items:
t-shirts, sunglasses, books
Medium
19x38x64 cm
Medium items:
shoes, phones, bags
Large
41x38x64 cm
Big items:
boots, backpacks, household appliances
SEND A PACKAGE
IN A LOCKER
1
MEET US AT THE LOCKER
Approach the Locker and tap the screen. From the options select «Send a parcel/return». Put the label on your parcel close to the scanner. If it doesn’t work properly check your label: is it clearly readable? If the scan doesn’t work insert you code manually. The locker will open the cell where you can place your parcel.
2
ATTENTION!
If the cell that opens is too small, do not close it! First select a larger size on the screen (M or L). After choosing the most suitable one, the locker will ask you to close the open cell and scan the barcode on the label again. Now the largest cell of your choice will open!
3
YOUR PACKAGE IS READY TO GO!
Now you can insert your package, close the door and confirm the operation on the screen. Within a few moments you will receive a confirmation email testifing that InPost has taken charge of your shipment. And that’s it!
SENDING A PARCEL THROUGH
AN INPOST POINT
1
COME VISIT US!
Choose the most convenient InPost Point for you, the one closest to your work, your home or near the park where you run. Come in and let the InPost Point staff help you!
2
TIME FOR A SCAN!
If you need to ship, be sure that your label is applied to the package in the right way, show it to the person in charge and wait for the scan. If it is a Return Without Label, just show the QRcode or return codes received via email and sms.
3
TIME TO RELAX!
Within a few moments you will receive an email confirming that InPost has taken charge of your shipment.
And we do the rest!
You can track at any time the journey of your parcel on our website, and always be informed.
Any doubts?
Find your answer here:
- What should I do if the locker opens a drawer which is too small for my parcel?
-
If the drawer is too small don't close it, go back to the monitor and select "open an M size" for a Medium compartment or "open an L size" for a Large compartment.
After choosing the most suitable one, the locker will ask you to close the opened one and scan the barcode on the label again.
At this point, the larger compartment you chose will open! Remember: after you closed the compartment, confirm the operation on the monitor. - What should I do if all the locker compartments are full?
-
You can find the list of available location with address and opening hours looking at the page https://inpost.it/en/find-location.
We are currently expanding our InPost Point net to give you a more flexible and efficient experience. - What should I do if I accidentally closed the drawer without inserting the package to be sent?
- Please stay in front of the locker and call the Helpline number: 02.38582894. Our Support Service will unlock a new compartment for you and provide the instructions you need to complete the operation smoothly.