What do I need to collect my parcel?

If you collect your parcel at an InPost point you need:
the name of the person who made the purchase (the name registered on the seller’s website)
the shipping code
the PIN received by email or sms from InPost

If you collect your parcel at a Locker you need:
the shipping code
the PIN received by email or sms from InPost

Please note that the notification of delivery along with the PIN will come from InPost, not from the site where you made the purchase.


Helpline

02.38582894

Customer service available Mon - Sat, 8:00 - 20:00


Correspondence address
Viale Cassala 30
20143 Milano